Refund Policies
In case of adverse marine and weather conditions the company, where the conditions of safety do not exist, reserves the right to cancel the tour where it is not possible to reschedule a new tour according to the dates indicated in the booking phase and will refund the entire sum deposited.
In the event that the company believes that there are all favorable weather and sea conditions for the departure of the tour, it will not issue refunds of any kind to customers who have made the deposit and who decide on their own not to carry out the tour.
For cancellations of other nature made by the customer, a penalty is payable and only part of the deposit (The Service Cost will not be refunded) will be refunded according to the following: